PACIFIC INTERPRETERS
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Telephone Interpreting:
Improving Healthcare Outcomes and the Bottom Line


There are over 45 million people in the United States who speak a language other than English as their primary language, with over 325 languages spoken in this country. Does your healthcare facility do a good job of serving Limited English Proficient individuals?

In this article, you will learn why using interpreters in healthcare makes good legal, ethical, and economic sense, and further understand the growing need for interpreting services in the United States. The article also provides a number of outside resources for extended reading.

Complete the form at right to download the Journal of Urgent Care Medicine article Telephone Interpreting: Improving Healthcare Outcomes and the Bottom Line.

Please complete the fields below and click Submit Resource Request to download the article Telephone Interpreting: Improving Healthcare Outcomes and the Bottom Line, Journal of Urgent Care Medicine, February, 2012.